Testimonials

Top-Rated Plumbing Services in the Ottawa Valley Region

Satisfied clients give Regional Plumbing & Water Treatment five-star ratings for our plumbing services from Nepean to Kingston. We are proud to present some of their recent testimonials.

Excellent Service

Excellent service would be the best way to describe this company. I have used them twice in my home and used them for service at condominium corporations that I manage. They not only completed the work required but did so in a timely manner, professional and answered any questions that I have had. It is without hesitation that I would recommend them for any plumbing services that you may have.

Great Job
We contacted Regional Plumbing to quote on plumbing for our addition. The addition required new plumbing and tying in and replacing the plumbing to the existing cottage. This included the installation of a new well and radiant floor heating installed in the basement along with three new bathrooms. Rob and Brian were always clean, professional and punctual and provided excellent customer service.

Thanks for your outstanding work!

Highly Recommended
Great service provided at competitive rates.

Stress-Free Renovation
We hired Regional Plumbing to replace all our bathroom fixtures, some kitchen fixtures and install a water treatment system. As this is our first home, I had a million questions to ask (and re-ask and re-ask and re-ask). Rob was always so patient and explained everything clearly and concisely, which means so much to a reno-novice like me! For every decision that needed to be made, he provided us with multiple options and gave us sound advice. Thank you, Rob and Brian, for your impeccable workmanship and for making our first renovation experience easy and stress free. You completed a big job early and under budget – it was an absolute pleasure to deal with such efficient and trustworthy professionals. You both come highly recommended.

Thanks again,

Mary

Always on Time

Rob and Brian have done a few jobs at our home and done all the plumbing in our newly built cottage. Great service, always on time, and available if you have any questions or need them to come back. I definitely recommend them!

Great Service, Workmanship & Pricing
I am currently managing a house renovation for charity. Therefore budgets are in place, but the quality of workmanship cannot be compromised. I called a few different plumbers in to price the project, and Regional not only blew the others out of the water (no pun intended) but offered the best customer service. Within hours of me placing a call to them, they were at the house walking through it with me. They contacted me with a price within 3 days and were available to begin working on the project within a week. Their estimate was 3-4 days’ worth of work and managed to complete everything within 2. Rob and Brian worked diligently and were professional throughout the project. Their work also looks great!

I would not hesitate to recommend Rob and Brian of Regional Plumbing & Water Treatment for any of your plumbing needs. Their expertise, work ethic and professionalism are above the rest!

Brandon

Will Use This Company Again!

Rob and Brian replaced a leaking water main shut off to my condo unit and added a 1/2'' sediment faucet for draining. They responded to the request in a timely manner and their price was reasonable. I will contact them for any future plumbing repairs and installation work.

Plumbing Jobs Well Done!
I have had both Rob and Brian in my home to repair various items from water treatment to my pump system.

The guys at Regional Plumbing have been in the plumbing business for a long time. Both Rob and Brian take great pride in customer service, and their work and appearance is neat, clean and professional. The quality of products they use are top of the line and first class. They stand behind their work and the products they install. I would recommend them to anyone in the Valley and encourage anyone to contact them for all their plumbing and hydronic heating needs.

I wish them luck in their new business and much success. A+

Regards,
Satisfied Home Owner

Considerate Customer Service
Shout out to Regional Plumbing and Water Treatment! With two little ones they were so mindful of when they did work and the noise they were making!!!

Seriously impressed as they tiptoed through the house during naps!

Melissa K.

Quality Job #1
Rob has done several plumbing jobs for me at my home. Reliable and cares about the quality of the work he does.

For example, the UV and filter installation is a work of art. We have no problem recommending Regional Plumbing to potential customers.

Very Professional Renovation!
We were new in the region and decided to put our trust in this company. The service was excellent. They called back rapidly to make an appointment. We were in trouble with our renovations and had only a small room in our agenda to make it but they have been able to arrange that for us, which was very accommodating.

They were on time, efficient and explained everything they did.

I highly recommend this company. I'm demanding on quality and service, and I got them.

Good job!

Jean-Philippe and Marie-France

The Professionals for Plumbing Emergencies

Have used Regional for two plumbing emergencies over the last 3 years, and to sum up the experiences…they rescued us twice, came when we needed them, and did great work. A foot of water in the basement and a broken water pump buried 5 feet under frozen ground (both in mid-January of different years) are serious and urgent matters. We remain grateful and comforted that we have such professional tradesman to "go to" if we need plumbing rescues in the future.

Plumbing & Water Treatment Done as Quoted
Very professional and courteous communications. Clear and concise quotes including HST. Completed price and finished work exactly as quoted. We had a very rushed time frame they were easily able to meet. Hired to check our well water, install treatment as applicable, and to plumb a new three-piece bathroom in the basement. Excellent workmanship. Highly recommended. In fact, the local business where we purchased our materials also recommended them to us.

Roseanne L.

Knowledgeable Repairs & Preventive Maintenance
We have been using Regional Plumbing for several years now and recently had a leak in our water treatment system. They quickly diagnosed and fixed the problem and while at the same time doing preventive maintenance on our entire water treatment system. The staff is always courteous; response for work is always expedient; and their knowledge of new plumbing and water treatment systems are second to none. I would highly recommend using this company for all your plumbing requirements.

Donna C.

Repairing & Replacing Old Plumbing

My husband and I bought our house 4 years ago. Being an old Victorian home, the plumbing was in need of repair in areas. We called Regional on several occasions to do everything from fixing leaking faucets, replacing sink drains and updating fixtures. Each time we were impressed with their knowledge, skill, punctuality and friendly dispositions. We are planning some major renovations in the near future and will be calling Regional for all our plumbing needs.

Professional Water System Installation
We hired Regional Plumbing to install a water system in our home, and they were on time, professional and did a great job for us! I will definitely use them again.

Brandi M.

Fast Water Softener Installation
We had a water softener installed and the service was fast, friendly and efficient! We would recommend this company to anyone looking for a plumber. We will definitely call them if we ever have plumbing issues. Thank you guys for the awesome customer service!

Lisa and Mike

Homeowner Appreciates Attention to Detail
We first met Rob and Brian a year ago when they installed a hot water tank, a new pump and improved the ancient bathroom plumbing at our 50 year old cottage. This year it was a pleasure to welcome them into our new home to install a dishwasher, a fridge water line and a water treatment system. They are professional in every way, prompt, courteous; and their work is neat and orderly with attention to detail – much appreciated by this homeowner.

Barb

Pleased with Bathroom Remodeling
Thought it was important to record how pleased we are with the job and service provided by Rob and Brian during the installation and remodeling of a bathroom in our home. Their extra effort and professionalism ensure that we will return to them for future plumbing needs. Thanks, guys.
B.G.B.

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